I have not received a confirmation email.
No stress! Here's a link where you can have this email sent back to you.
This is just an order confirmation. Your tickets will arrive in your mailbox on 22 July at the earliest.
How to customize your ticket?
After your purchase, you will receive a confirmation email containing a button that allows you to personalize your ticket.
At the bottom of this email, you will also find a "Manage my order" link, which will take you to your personal order environment. From there, you can modify or personalize your ticket, request a VAT invoice, change your ticket, or resell it via Resale.
If you can no longer find your confirmation email, you can enter your email address on this page to retrieve your tickets.
If you still don’t receive anything, try using another email address that you may have used for the purchase, such as your work email or your partner’s. People often forget which email they used.
What is the age limit for purchasing a child ticket?
Kids tickets are valid for children under 10 years old as of 07/08/2026. No ticket is required for children under 2 years old.
I would like to pay for my ticket in 3 instalments.
Nothing could be easier!
First, go to our ticket office. Then, when you validate your basket, you have to tick YES to the option "Payment in instalments". Then enter your bank details so that the payments can be made. You will be debited each month from your first payment.